On-Demand Assistance

Business Problem

Does your team find it challenging to stay up to date with day-to-day NetMRI administration requirements due to skill or time constraints?

Are other business priorities keeping resources away from the NetMRI administrative work required to maintain the upkeep of this critical business solution?

Are you getting the expected value and benefits from your investment in Infoblox NetMRI?

Are your pre-defined best practices, with respect to NetMRI functions and capabilities, not always adhered to?

Are you experiencing non-specific technical issues, as a result of your NetMRI system updates being out of compliance?

If you're using NetMRI in a highly automated fashion, do you require or could you benefit from a dedicated systems administrator to help keep NetMRI running at peak efficiency?

Could you benefit from easy and quick access to highly trained NetMRI experts to assist with the use and management of your NetMRI instance?

Could you benefit from dedicated experts to assist with the customization of NetMRI rules and scripts, enhancing automation?

Solution Approach

Leverage a 3rd party expert consultant with deep domain knowledge of NetMRI.

NetMRI On-Demand Assistance Service provides NetMRI domain specific expertise and timely business results.

Solution Description

Optm’s NetMRI On-Demand Assistance Service is a remote service that provides your team with supplementary skilled resources, offloading a portion of the tasks associated with implementing NetMRI enhancements and automation.

The on-demand nature of the service means that you can call and arrange for specific tasks to be scheduled within 48 hours and completed as soon as possible.

The service can include, but is not limited to, the completion of the following development or enhancement tasks on an on-demand basis:

• Customized NetMRI rules
  
• Custom policies for compliance
  
• Scripts for automation
  
• The service can also be utilized for informal knowledge transfer as required
  

Business Outcomes

Improved overall return on your NetMRI investment

Reduced time to value

Reduction of risks and issues related to NetMRI functions and capabilities

Reduced requirement to hire and train staff for the specific NetMRI business and operational requirements

Highly skilled team resources can now focus on business priorities rather than managing NetMRI operational work

Proactive management of your NetMRI solution

Focused resources to quickly address enhancement and development needs for NetMRI